Effective Date: April 7, 2025
Welcome to Laguiadecasilda. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when visiting or interacting with our website.
If you have any questions about this policy, please contact us at: [email protected]
1. Information We Collect
When you use our website, we may collect the following types of information:
- Identity Information: name, email address, phone number
- Address Information: shipping and billing addresses
- Payment Information: payment details (processed securely via third-party providers)
- Account Information: username, password, order history
- Technical Data: IP address, device type, browser, time of access
- Cookies and Tracking Technologies: used for site functionality, analytics, and marketing
2. How We Use Your Information
We use your personal data to:
- Process and deliver your orders
- Provide customer service and support
- Send order confirmations, updates, and promotional emails
- Improve our website and services
- Comply with legal and tax obligations
- Prevent fraud and ensure platform security
3. Sharing and Disclosure
We do not sell your personal information. We only share your data in the following cases:
- With service providers such as payment processors, shipping carriers, or website hosts
- When required by law or to comply with legal processes
- In the event of a business transfer such as a merger or acquisition
4. Data Storage and Security
We implement appropriate technical and organizational safeguards to protect your personal data, including:
- SSL encryption during data transmission
- Restricted access to sensitive data
- Use of secure hosting environments
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates to your information
- Request deletion of your personal data
- Withdraw consent at any time
- Object to certain types of data processing
- Request data portability
To exercise your rights, please contact us at [email protected]
6. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we become aware of such data collection, we will take steps to delete it.
7. Cookies Policy
We use cookies and similar technologies to enhance site performance and user experience. You can control or disable cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication. We encourage you to review it periodically.
If you have any questions or requests regarding this Privacy Policy, feel free to contact us at:
Email: [email protected]